Tim David and his book Magic Words were highlighted in the piece, “Using The Right Words Strengthens Your Connections.”

Tim David, author of “Magic Words,” underscores that solid communication “can help you connect better with your employees, customers or even your kids.” Tips on what to say: Yes! Firms want people to say that magic word to offers. How to draw it out? “One of the best ways to get a yes is to give it,” said David. “If we want agreement from others, then it is best to be agreeable ourselves. Even when you must reject an idea, always accept the person. Build agreement on a human level before you ever attempt to build it at the negotiation table.” [Investors.com]

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