Heading up HR at Netflix, Patty McCord experienced the unconventional start-up work cultures of Silicon Valley up close. She has made a close study of what makes these new cultures work and offers some surprising insights into how deceptively traditional some of these eccentric new offices still are. Finally, she introduces some challenging new ideas on how to motivate people, develop talent, build trust, and ultimately create dynamic and thriving businesses in any industry.
No one in recent history has disrupted the grounds of human resources quite like Patty McCord. In this presentation, McCord engages audiences by delving into the compelling and innovative ideas that made her Netflix slide deck on company culture go viral. She shares thoughts on how to rethink terms like “fired” and “quit” in order to understand the realities of changing jobs in a way that honors service and teaches people to manage their own careers. Her belief is that by thinking like inventors, saying no to “best practices” and aligning what people do to the business and the customers, companies can take the policing out of policy to make work more productive and meaningful.
Patty coaches and advises a small group of companies and entrepreneurs on culture and leadership as the Principal of Patty McCord Consulting. She also speaks to groups and teams around the world.
She has many years of working with business leaders and aspiring management to help people realize and practice leadership. She is an innovative businessperson who is willing to push the boundaries of thinking about the way we work.
Patty served as Chief Talent Officer of Netflix for 14 years. Along with input from the Netflix management team, she helped to create the Netflix Culture Deck. When it was posted on the Web, this presentation took on a life of its own. Sheryl Sandberg has said it “may be the most important document ever to come out of Silicon Valley.” The presentation has been viewed more than five million times.
Patty was in charge of operationalizing those concepts. This involved creating or sometimes eliminating patterns, systems and structure so that the words and aspirations of the culture document became behaviors ad modes of operating.
Patty participated in the Initial Public Offering (IPO) with Netflix and before that with Pure Atria Software. She has worked with small start-ups and very large companies. She is a veteran of Sun Microsystems, Borland and Seagate Technologies. Her background includes staffing, diversity, communications and international Human Resources positions.