Chris Chabris on Why Malcolm Gladwell Matters (And Why That’s Unfortunate):

I say good for you to everyone who doesn’t take Gladwell seriously. But the reason I take him seriously is because I take him and his publisher at their word. On their face, many of the assertions and conclusions in Gladwell’s books are clearly meant to describe lawful regularities about the way human mental life and the human social world work. And this has always been the case with his writing.

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